98% Customer Satisfaction Rating
After Sales Service
At Affordable Cruises Tours we always contact our clients after they return from their vacation. We want to make sure that everything went as planned and that our customers were satisfied with the products we helped them select. It is also a chance to get valuable feedback from our clients as to our services.
Personal Vacation Planners
We are confident asking for their feedback about our overall service and the products we recommended to them, because of the level of detail our experienced Personal Vacation Planners provided them during the research and booking stage of their vacation. Each of our valued customers receives a welcome home letter and a short questionaire for feedback about us and their holiday with a stamped, self-addressed return envelope.
100%
We are proud to say that to date, every one of our customers has returned that short questionnaire. Although sometimes their vacations were not perfect, their satisfaction regarding the service Affordable Cruises Tours provided gives us our ongoing 98% Customer Satisfaction Rating. For those of you detail orientated enough to be reading this, our actual satisfaction rating is 100%, but we didn't think anyone would believe us.
Testimonials
Don't believe us............ We recommend you read some of the Testimonials from our valued customers.
Yours sincerely
Michael Drewell
CEO
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